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Back to jobs Client Support Manager
  • Kelvedon, Braintree
  • £40,000 to £50,000
  • (Permanent)
We're sorry, you can no longer apply for this job.

Join an events company helping business owners and celebrities grow their businesses since 2016. They are founded by an internationally renowned speaker and business coach and offer online and in-person events.

They continue to thrive and experience fast growth. Hence they are now recruiting for a Client Support Manager to meet demand. This is a fantastic opportunity for you to develop your career.

THE ROLE:
- Reporting to the Chief Operating Office, you'll work alongside other heads of department, including marketing, sales, event management and finance.
- You will take full responsibility for the client support function so that the team delivers outstanding results for clients.
- This includes managing the people and processes across all client touchpoints.
- Coaching and training will also be required to ensure team members have the skills and understanding of how to wow clients.

KEY SKILLS & EXPERIENCE:
- Proven experience in customer service and account management.
- Previous managerial skills with strong people and team leadership skills.
- Experience training, coaching and mentoring teams.
- Creation and analysis of reports.
- Experience in the events or business growth industry would be an advantage.

SALARY & BENEFITS:
- Salary: £40,000 - £50,000 per year, dependent on experience.

If you'd like to join this successful, forward-thinking company and take the next step in your career, then please apply now.